Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Times
We offer the following shipping options within the United States:
- Standard Shipping (5-7 business days)
- Expedited Shipping (2-3 business days)

Shipping rates are calculated at checkout based on your order total and location.

Free Shipping
We offer free standard shipping on all domestic orders over $50.

International Shipping
We currently ship to select international destinations. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Order Tracking
Once your order ships, you'll receive an email with a tracking number to monitor your delivery.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at support@thatsthespot.shop within 7 days of the expected delivery date and we will make it right.